Frequently Asked Questions (FAQ)

If our Q&A Videos doesn't cover your question, you will find it here!
Why is my computer saying: 'NTLDR Is Missing'?
This will only happen with computers that have the Windows Operating System.
NTLDR is short for 'NT Loader' or 'NT Boot Loader' which is a boot loader that boots up your Windows Operating System. As the error suggests you can't boot Windows without it.
A number of reasons can cause this error from but not limited to: NTDLR being deleted, NTDLR is corrupted, faulty hard drive(s), corrupted raid array, a virus, or left your pen drive plugged in.
Why do I get the 'Scan and Fix' message on USB Flash Drives?
This should alarm you of a concern of the possibility of losing your files on your USB Flash Drive when this message shows up.
This can narrow down to a few things from but not limited to: File Table is corrupted, Damaged / Faulty Sector on Flash Drive, your USB Flash Drive is on it's way out.
Whether to choose to 'Scan and Fix' or not can go either way. If you scan and fix and you find your files do go missing it will most likely be in a hidden folder named 'Found.000' or 'Found.xxx'. It's very slim you are able to recover it from that folder.
Do you recommend Windows 10 Professional / Enterprise for Businesses?
It's to early to say what direction that Microsoft is taking.
To answer that question is no at this point. Windows 7 is your best bet.
Does the free Windows 10 upgrade do clean installs?
No, It's only does upgrade installs. Best practices suggest you don't do upgrade installs especially in corporate / business environments.
If you want to do a clean install you have to back up your entire computer and purchase the copy of Windows 10.
How do I get into Windows Safe Mode?
To get into the Windows 7/8/8.1/10 Safe Mode, you need start or restart your computer.
As the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu". Use your arrow keys to move to "Safe Mode" and press your Enter key.